Primary Mental Health Support Service

The PMHSS is a service for people aged 18 or over living with common mental health difficulties, such as depression and anxiety. We accept referrals from GPs and other mental health teams.

The service is for people who want to learn new ways of helping themselves.

The service offers assessments and a range of interventions to assist individuals in developing a personal plan to address mental health needs.

The service covers all areas of Cardiff and the Vale of Glamorgan. The PMHSS is not designed for people requiring emergency or urgent support, or who require very specialist care.

The team is made up of professional staff from a variety of mental health backgrounds.

We aim to contact each person within 28 days of a referral to offer an assessment, usually on the phone; after the assessment each person may be offered information and advice, signposted to a wide number of local services, offered interventions from the team, or referred on to another NHS team.

What we can offer you
Our full range our range of courses, including a wide range of self-help materials, can be found on our website Stepiau.

They can include, but are not limited to:

• Self Help
• Local Services
• Open Access Courses
• Therapeutic Groups

Access to Urgent Mental Health Support - Tel 111 Press 2

To access urgent mental health support please ring 111 and press 2 for mental health.

If you are in need of urgent mental health support, or you are not sure where to turn to get advice and guidance on your mental health, call 111 and press 2. Mental health support is available 24 hours a day, 7 days a week by calling NHS 111 Wales and selecting option 2.

If you need to talk to someone, or you are concerned about a loved one, 111 Press 2 is available to offer urgent advice, guidance and support.

The number is free to call from a landline or mobile and is available for anyone living within Cardiff and the Vale of Glamorgan.

In life-threatening situations, always call 999 or attend the nearest Emergency Unit.

*Please note, 111 Press 2 is not a counselling service and the team is unable to undertake medication reviews or review existing appointments or referrals. If you are already seeking mental health support within the community, please continue to use this method as your first point of contact.

111 Press 2 is an urgent service offering assessment and signposting advice for anyone experiencing a mental health crisis, or requiring support to manage their symptoms.

Please see info from Wales NHS here

https://111.wales.nhs.uk/encyclopaedia/m/article/mentalhealthandwellbeing?locale=en&term=A